In addition to selling products directly through its stores, 7-Eleven also offers online shopping through its website at This service allows customers to purchase products – including hot snacks and beverages – and have them delivered to their home via the 7NOW delivery service. In these stores, the company serves its customers directly through its extensive team of in-store sales and service personnel, who sell products and services directly to customers. The company currently operates a network of more than 66,500 stores, primarily across Asia and the Americas. Brand Reputation – 7-Eleven has one of the most recognisable and popular brands in the convenience retail industry, and has a proven track record for providing high-quality, innovative services.ħ-Eleven principally serves its customers through its chain of 7-Eleven-branded retail outlets.Accessibility and Reach – 7-Eleven operates an extensive network of retail outlets across 17 countries, with an extensive presence across major cities making the company’s services easy to find and easy to access and.Customer Service – 7-Eleven provides its customers with exceptional customer service, its staff aim to provide a friendly, in-person assistance to customers and a pleasant shopping experience.Convenience – 7-Eleven provides a convenient and efficient shopping experience to its customers, offering hot snacks, beverages, and other products quickly and conveniently, as well as offering other services, such as cash withdrawal, from convenient locations in commercial and residential areas.Value Propositionsħ-Eeleven’s core business, provides value to its customers in the following ways: Families, including families with young children to whom 7-Eleven’s various branded promotions, and snack and beverage products – such as Big Gulp drinks – are particularly appealing.ħ-Eleven has an extensive global presence, serving customers across 17 countries worldwide, primarily in Asia and the Americas. ![]() Students and Low-Income Workers, comprising younger consumers and lower-income workers who take advantage of 7-Eleven’s cheaper products and. ![]()
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